Summary: Whether you're new to Zone & Co. or new to Zone Control Center, this is an exciting time to work with us! Learn more about Zone Control Center and Zoe in this article.
What are Zone Control Center & Zoe AI?
Zone Control Center: Unified Platform
Zone Control Center is a unified platform that centralizes Zone workflows, such as ZoneBilling, ZoneCapture, and ZoneReconcile, natively within NetSuite. Acting as a user-friendly "cockpit," it provides finance teams with a single workspace to navigate features and monitor workflow health via real-time operational dashboards without needing to jump between products or tools within a product. Zone Control Center is also the home of Zoe AI Agents.
Image: Zone Control Center, a unified platform within NetSuite
Zoe by Zone: AI within Zone Control Center
Zoe is Zone's agentic orchestration layer and Zoe's AI agents provide an in-app chat allowing customers to ask plain-English questions about their NetSuite data and receive instant, synthesized answers. To ensure financial data remains trustworthy and secure, Zoe is built on deterministic AI, automatically respects existing NetSuite role-based permissions, and acts as "explainable AI" by providing the exact SuiteQL query used to generate every response.
Image: Zoe AI agent for ZoneBilling
Zoe's AI Agents: Subscription Intelligence, AP Intelligence, Cash Intelligence
Rather than functioning as a single generic tool, Zoe operates through a fleet of specialized agents, each purpose-built to add context for specific Zone solutions. For example, ZoneBilling customers will interact with Zoe using Subscription Intelligence, which help reduce revenue leakage and improve DSO. Throughout 2026, Zoe's capabilities will expand with AP Intelligence for accounts payable workflows, Cash Intelligence for reconciliation status, and a Customization Agent that allows finance teams to tailor Zoe to their unique internal processes.
Image: Zoe Subscription Intelligence response to a user query
Watch our overview video about Zone Control Center and Zoe.
Zone Control Center for ZoneCapture Customers
ZoneCapture customers have access to Zone Control Center through one of two methods.
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Embedded version of Zone Control Center within the ZoneCapture code
- This was turned on automatically for most existing ZoneCapture customers and will be available until May 1 2027.
- Customers using this version of Zone Control Center will not have access to the newest updates such as dashboard enhancements, navigation expansion to include ZoneApprovals, and the Zoe AI agent, AP Intelligence, available in August 2026.
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Zone Control Center standalone Bundle (this is the recommended method for customers to access Zone Control Center)
- Customers using the standalone bundle will have access to all current and future releases.
- Starting in June, ZoneCapture customers with ZoneApprovals will have access to ZoneApprovals within the Zone Control Center navigation menu and some extra drill down capabilities on the dashboard. But this functionality is only available with the Zone Control Center standalone bundle.
- Starting in August, ZoneCapture customers will have access to the new Zoe AI Agent, AP Intelligence, designed for ZoneCapture + ZoneApproval customers. AP Intelligence will launch to customers through the standalone Zone Control Center bundle. Admin can install the standalone Zone Control Center bundle now.
- Learn how to install the Zone Control Center suite bundle here.
When and Where Can I Start Using Zone Control Center & Zoe?
Learn more about Zone Control Center + Zoe within each Zone Workflow.
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Procure to Pay:
- Zone Control Center will be available to customers through a standalone bundle: Learn more here.
- Some existing customers have access to Zone Control Center directly through their ZoneCapture product already: Learn more here.
- Zoe’s AI agent for ZoneCapture + ZoneApproval, AP Intelligence, will be available to customers in August!
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Quote to Cash:
- Zone Control Center and Zoe’s AI agent for ZoneBilling customers, Subscription Intelligence, will be available on June 30th! Learn more here.
- Pilot customers can visit the Zone Control Center and Zoe Subscription Intelligence FAQ
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Reconcile & Treasury:
- Zone Control Center will be available to ZoneReconcile customers this summer
- Zoe’s AI agent for ZoneReconcile customers, Cash Intelligence, will be available this fall