Summary: Whether you're new to Zone & Co. or new to Zone Control Center, this is an exciting time to work with us! Learn more about Zone Control Center and Zoe in this article.
What are Zone Control Center & Zoe AI?
Zone Control Center: Unified Platform
Zone Control Center is a unified platform that centralizes Zone workflows, such as ZoneBilling, ZoneCapture, and ZoneReconcile, natively within NetSuite. Acting as a user-friendly "cockpit," it provides finance teams with a single workspace to navigate features and monitor workflow health via real-time operational dashboards without needing to jump between products or tools within a product. Zone Control Center is also the home of Zoe AI Agents.
Image: Zone Control Center, a unified platform within NetSuite
Zoe by Zone: AI within Zone Control Center
Cash Intelligence Agent, our Zoe AI Agent for ZoneReconcile customers will be available this fall, 2026.
Zoe is Zone's agentic orchestration layer and Zoe's AI agents provide an in-app chat allowing customers to ask plain-English questions about their NetSuite data and receive instant, synthesized answers. To ensure financial data remains trustworthy and secure, Zoe is built on deterministic AI, automatically respects existing NetSuite role-based permissions, and acts as "explainable AI" by providing the exact SuiteQL query used to generate every response.
Image: Zoe AI agent for ZoneBilling
Zoe's AI Agents: Subscription Intelligence, AP Intelligence, Cash Intelligence
Rather than functioning as a single generic tool, Zoe operates through a fleet of specialized agents, each purpose-built to add context for specific Zone solutions. For example, ZoneBilling customers will interact with Zoe using Subscription Intelligence, which help reduce revenue leakage and improve DSO. Throughout 2026, Zoe's capabilities will expand with AP Intelligence for accounts payable workflows, Cash Intelligence for reconciliation status, and a Customization Agent that allows finance teams to tailor Zoe to their unique internal processes.
Image: Zoe Subscription Intelligence response to a user query
Watch our overview video about Zone Control Center and Zoe.
When and Where Can I Start Using Zone Control Center & Zoe?
Learn more about Zone Control Center + Zoe within each Zone Workflow.
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Procure to Pay:
- Zone Control Center is available to ZoneCapture and ZoneApproval customers through a standalone bundle: Learn more here.
- Some existing customers have access to Zone Control Center directly through their ZoneCapture product already: Learn more here.
- Learn more about Zoe’s AI agent for ZoneCapture + ZoneApproval, AP Intelligence.
- Customers on the Pay-As-You-Go plan are not eligible to use Zoe.
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Quote to Cash:
- Zone Control Center and Zoe’s AI agent for ZoneBilling customers, Subscription Intelligence, is available now! Learn more here.
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Reconcile & Treasury:
- Zone Control Center for ZoneReconcile is available now. Learn more about the dashboard here.
- Zoe AI agent for ZoneReconcile will be available this fall, 2026.