General Information
Versions 2.0.0 through 2.0.2 were released between May and June 2026, expanding Zone Control Center across ZoneBilling, ZoneApprovals, and the debut of the Zoe AI Assistant within NetSuite. Subsequent updates (v2.0.1 and v2.0.2) resolved role-based dashboard permission barriers and reinforced multi-tab AI session stability.
Below you can find more information related to the changes introduced across these versions. Live accounts are updated automatically, and sandbox accounts can be updated at any time.
Enhancements
Revenue & Billing Command Center (v2.0.0)
- Complete ZoneBilling Workspace: Access Billing runs, Subscriptions, Revenue recognition, and Documentation within a single, unified navigation interface.
- Real-Time Billing Performance Dashboard: Monitor critical revenue metrics and billing throughput at a glance, with contextual prompts if an underlying bundle update is required.
- Personalized Navigation Customization: Customize menus by reordering tabs, pinning high-priority saved searches, and hiding unused items to optimize daily billing workflows.
Seamless Approval Queue Integration (v2.0.0)
- Consolidated Approvals Navigation: Direct links to Bulk Approvals, Pending, Overdue, and Approved transactions are integrated into the ZoneCapture menu, keeping approvals visible and unblocking vendor payments.
Conversational Revenue Intelligence (v2.0.0)
- Direct Billing Insights: Inquire about contract schedules, customer MRR, and recurring charges using conversational prompts directly from the navigation bar.
- Centralized AI Governance: Manage AI activation globally with dedicated company-level preference controls.
Multi-Tab Assistant Session Continuity (v2.0.2)
- Uninterrupted AI Token Refresh: Cross-window communication protocols have been reinforced so Zoe maintains active, authenticated sessions across multiple open browser tabs without unexpected disconnects.
Bug Fixes
PSA-991 | Navigation layout overlap on narrow screens (v2.0.0)
On smaller laptop screens or narrow browser windows, bottom-aligned menu elements overlapped adjacent navigation items. Sticky scrolling and dynamic padding ensure all options remain accessible.
PSA-1073 | Unintended white space on Subscription Item records (v2.0.0)
Excessive vertical margins appeared when viewing subscription item records in Zone Control Center. Form styling has been adjusted to match native NetSuite layout standards.
PSA-1074 | Error navigating to Billing Release Notes (v2.0.0)
Selecting Release Notes under Billing Settings produced a script navigation error. Link mapping has been corrected to load documentation reliably.
PSA-1080 | Installation error when region preference was unassigned (v2.0.0)
Installing the SuiteApp in accounts without a pre-set data region could throw a search error (SSS_SEARCH_ERROR_OCCURRED). Region detection now defaults gracefully to prevent installation interruptions.
PSA-1137 | Missing Audit Report and Operations menu items (v2.0.0)
Certain administrative roles could not view the Audit Report link in ZoneCapture or operational menus in ZoneBilling. Role permission filters have been aligned to standard accounting roles.
PSA-1146 | Upsell page failing to load from ZoneBilling (v2.0.0)
Selecting uninstalled product modules from ZoneBilling caused the informational overview page to fail to display. Cross-navigation routing has been resolved.
PSA-1182 | Dashboard permission error for non-admin roles (v2.0.1)
Standard accounting roles encountered permission errors when opening dashboards due to background deployment checks. Permission checks have been updated so authorized team members can monitor dashboards without requiring script administrative rights.
PSA-1190 | ZoneBilling navigation stuck on loading animation (v2.0.1)
In select accounts, opening the ZoneBilling navigation resulted in an indefinite loading animation due to an asset synchronization delay. Script loaders have been optimized for prompt navigation rendering.
PSA-1296 | Manual Upload and Audit Report redirecting to Dashboard (v2.0.2)
Selecting Manual Upload or Audit Report under ZoneCapture could unexpectedly redirect users back to the home dashboard. URL routing has been corrected to preserve target destinations.